Botbiz
Botbiz

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WhatsApp Appointment Booking

Book appointments on WhatsApp

Customers pick a service, choose a slot and confirm without leaving the chat.

Turn your WhatsApp number into a booking desk that never closes. A Botbiz flow asks what the customer needs, shows the open slots, takes a deposit if you want one and sends the confirmation and reminders automatically.

24/7Bookings without a phone call
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Scheduling

Take bookings around the clock

Customers already message you on WhatsApp. Let them finish the job there. A booking flow shows your services and the slots that are open, so nobody waits for the front desk to pick up the phone.

  • Service menu with buttons, not typed replies
  • Slot picker built with WhatsApp Form Flows
  • Instant confirmation message with the details
  • Works from your website widget, QR codes and ads
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Form FlowsChatbot BuilderInstant confirmation
Payments

Collect a deposit with the booking

Ask for a deposit or full payment inside the same conversation. Connect Razorpay, PhonePe, Stripe, Paystack or any supported gateway and the slot is held only once the payment lands.

  • Payment link sent right after the slot is picked
  • Status tracked on the contact: pending, paid, refunded
  • Fewer no-shows when customers commit upfront
  • Receipts and reminders sent automatically
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RazorpayStripePhonePePaystack
Reminders

Reminders, reschedules and follow-ups

Botbiz sends the reminder a day before and again an hour before, with one tap to confirm or reschedule. After the visit, ask for a review or offer the next appointment with a drip sequence.

  • Reminder templates 24 hours and 1 hour before
  • One-tap confirm, reschedule or cancel
  • Feedback request after the appointment
  • Rebooking nudges with drip campaigns
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AutomationDrip CampaignsTemplates
Your team

Every booking lands in your calendar and inbox

Each booking is saved on the contact with the service, date and time. Push it to Google Sheets, Google Calendar or your CRM through Zapier, Pabbly Connect or a webhook, and your team sees the whole conversation in the shared inbox.

  • Google Sheets row for every booking
  • Calendar and CRM sync with Zapier, Pabbly or webhooks
  • Shared inbox with the full chat history
  • Tags and segments for follow-up campaigns
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Google SheetsZapierWebhooksLive Chat

How it works

From the first message to a confirmed appointment in three steps

  1. 1

    Build the booking flow

    Add your services, working hours and slot length in the drag-and-drop builder. No code.

  2. 2

    Share the link

    Put the WhatsApp link on your website, Instagram, QR codes and Click to WhatsApp ads.

  3. 3

    Confirm and remind

    Botbiz confirms, collects the deposit, reminds the customer and asks for feedback.

Key Benefits

What appointment booking on WhatsApp changes for your business

Open 24/7

Bookings arrive while the desk is closed

Fewer no-shows

Deposits plus two reminders

Clean records

Service, slot and payment on the contact

Connected

Calendar, sheets and CRM in sync

Perfect For

Businesses that run on appointments

Clinics & hospitalsSalons & spasDental practicesFitness studiosConsultants & coachesProperty viewingsCar service centresTutors & academies

Works even better with

The Botbiz features a booking flow is built from

WhatsApp Form Flows

Native forms for the slot picker

Learn more

Chatbot Builder

Drag-and-drop booking flows

Learn more

Automation

Reminders and follow-ups

Learn more

Live Chat

Shared inbox for your team

Learn more

Drip Campaigns

Rebooking sequences

Learn more

Integrations

Payments, sheets and calendars

Learn more

Your customers are already on WhatsApp

Start your free trial, build the booking flow in an afternoon and take the first appointment today.

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No credit card required • Setup in 5 minutes