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Brevo integration

Run Brevo and WhatsApp side by side

Grow your Brevo audience from WhatsApp conversations

Connect Brevo to Botbiz and let the chatbot add subscribers to your Brevo lists. Collect the email address in the conversation, apply the right list and tags, and keep WhatsApp and email working together.

2 channelsEmail and WhatsApp from one chatbot flow
Collect emails in chat

Ask for the email address inside the conversation

A flow step asks for the email, checks the format and saves it to the contact. The same step can add the person to Brevo with a tag that says where they came from.

  • Email field validated before it is saved
  • Contact added to the chosen Brevo list
  • Source tag so you know the subscriber came from WhatsApp
  • Consent wording of your choice in the message
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Lists and tags

Keep Brevo lists in step with WhatsApp tags

Map chatbot tags and choices to Brevo lists or groups. A customer who picks “wholesale” in the chat lands in the wholesale list, and your email campaigns stay targeted.

  • Chatbot choices mapped to Brevo lists
  • Tags applied on both sides
  • Unsubscribes respected
  • Segments stay accurate without exports
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Right channel, right message

Use email and WhatsApp for what each does best

Long-form content, documents and newsletters go by email. Time-sensitive updates and two-way conversations stay on WhatsApp, where replies reach your shared inbox.

  • Choose the channel per message in the flow
  • WhatsApp for replies and quick decisions
  • Email for documents and newsletters
  • One contact record across both
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Key Benefits

What the Brevo integration adds to your WhatsApp setup

Email capture

Collected and validated in chat

Lists in sync

Tags and lists stay matched

Right channel

Email or WhatsApp per message

Official API

Direct Meta rates, no markup

Perfect For

Stores that use Brevo with Botbiz

NewslettersLead nurturingReceipts & invoicesCourse deliveryProduct updatesEvent follow-up

Connect Brevo to WhatsApp

Start your free trial, connect Brevo and send your first automated WhatsApp message today.

No credit card required • Setup in 5 minutes