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Postmark integrationRun Postmark and WhatsApp side by side
Send Postmark emails from your WhatsApp flows
Connect Postmark to Botbiz and send transactional emails from inside a chatbot flow: receipts, confirmations and documents go out by email while the conversation continues on WhatsApp.
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Ask for the email address inside the conversation
A flow step asks for the email, checks the format and saves it to the contact. The same step can add the person to Postmark with a tag that says where they came from.
- Email field validated before it is saved
- Contact available for Postmark sending
- Source tag so you know the subscriber came from WhatsApp
- Consent wording of your choice in the message
What email should we send the brochure to?
Thanks, Rahul. The brochure is on its way to your inbox.
Send the email from the flow, keep the chat on WhatsApp
When a step needs to send a document, receipt or long confirmation, the flow sends it through Postmark and tells the customer on WhatsApp. No separate tool, no manual sending.
- Templated emails sent from a flow step
- Order and contact details merged into the email
- Delivery handled by Postmark
- Customer told on WhatsApp when it is sent
Use email and WhatsApp for what each does best
Long-form content, documents and newsletters go by email. Time-sensitive updates and two-way conversations stay on WhatsApp, where replies reach your shared inbox.
- Choose the channel per message in the flow
- WhatsApp for replies and quick decisions
- Email for documents and newsletters
- One contact record across both
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Key Benefits
What the Postmark integration adds to your WhatsApp setup
Email capture
Collected and validated in chat
Lists in sync
Tags and lists stay matched
Right channel
Email or WhatsApp per message
Official API
Direct Meta rates, no markup
Perfect For
Stores that use Postmark with Botbiz
Setup guide
Read how to plan the integration before you switch it on
WhatsApp Opt-In Examples: Build a List People Want to JoinOpt-in wording and placements that grow a WhatsApp list you are allowed to message.Read the guide Connect Postmark to WhatsApp
Start your free trial, connect Postmark and send your first automated WhatsApp message today.
No credit card required • Setup in 5 minutes