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Razorpay integrationCollect Razorpay payments inside WhatsApp
Send the payment link in the chat and confirm the order in the same thread
Connect Razorpay to Botbiz and let customers pay without leaving WhatsApp. The chatbot shares a Razorpay payment link, confirms the payment and keeps the order conversation in your shared inbox. Built for businesses in India.
Your order #1051 is ready. Total: ₹1,299. Pay securely with Razorpay:
Pay nowPayment received. Thank you, your order is confirmed and will ship today.
Perfect, thanks!
Share a Razorpay payment link from the chatbot
When a customer confirms what they want, the flow creates a Razorpay payment link and sends it in the conversation. One tap opens the checkout; no app switching, no typing card details into a chat.
- Payment link generated inside the chatbot flow
- Amount and order reference filled in automatically
- Customer pays on the Razorpay checkout page
- Works with the official WhatsApp Business API
Here is your payment link for order #1051 (₹1,299):
Pay with RazorpayConfirm the order the moment Razorpay reports the payment
Botbiz listens for the Razorpay payment status and continues the flow: a confirmation message goes out, the contact is tagged as paid, and your team sees the result in the inbox.
- Confirmation sent automatically on successful payment
- Contact tagged and order details saved to custom fields
- Failed or cancelled payments handled by a separate branch
- Everything visible in the shared team inbox
Payment of ₹1,299 received via Razorpay. Order #1051 is confirmed.
We will message you here when it ships.
Great, thank you!
Follow up on payments that were not completed
If a customer opens the link but does not finish, a follow-up template reminds them with the same link. Reminders stop automatically once Razorpay confirms the payment.
- Timed reminder for pending payments
- Same link, so the customer never starts over
- Stops on payment or opt-out
- Choose the delay and the number of reminders
Your payment for order #1052 is still pending. Complete it here whenever you are ready:
Complete paymentKey Benefits
What the Razorpay integration adds to your WhatsApp setup
In-chat checkout
Pay without leaving WhatsApp
Instant confirmation
Order confirmed automatically
Payment reminders
Recover pending payments
Official API
Direct Meta rates, no markup
Perfect For
Stores that use Razorpay with Botbiz
Setup guide
Read how to plan the integration before you switch it on
WhatsApp Message Templates: Marketing, Utility, and AuthenticationWhich template category each notification belongs to, and how approval and pricing differ.Read the guide Connect Razorpay to WhatsApp
Start your free trial, connect Razorpay and send your first automated WhatsApp message today.
No credit card required • Setup in 5 minutes