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WooCommerce integration

WooCommerce + WhatsApp, connected through Botbiz

Every order status change, delivered to the customer’s WhatsApp

Connect your WooCommerce store to Botbiz. Order events sync automatically, customers are notified on WhatsApp at each status change, and cash-on-delivery orders can be confirmed before they ship.

All plansWooCommerce integration is included in Growth, Scale and Custom
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Order status notifications

Notify customers on every WooCommerce status change

Processing, on hold, completed, refunded: each WooCommerce status can send its own approved WhatsApp template with the order details filled in. Set it up once in the plugin and Botbiz does the rest.

  • One template per order status
  • Order number, items, total and tracking merged automatically
  • Sent from your official WhatsApp Business API number
  • Replies reach the shared inbox
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Order statusTemplatesWooCommerce plugin
Cash on delivery

Confirm COD orders on WhatsApp before dispatch

Send a confirmation request the moment a cash-on-delivery order is placed. Confirmed orders move to processing; cancelled ones are updated in WooCommerce so nothing ships that will be refused.

  • Confirmation request with Yes / No buttons
  • Order status updated in WooCommerce from the reply
  • Pending orders listed for your team
  • Option to convert COD to prepaid with a payment link
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COD verificationQuick repliesPrepaid conversion
Abandoned carts

Bring shoppers back to an unfinished checkout

Follow up with a WhatsApp reminder when a checkout is left incomplete. The message includes what was in the cart and a link straight back to it. Reminders stop on purchase or opt-out.

  • Reminder sent after a delay you choose
  • Cart items and total in the message
  • Link back to the WooCommerce checkout
  • Stops on purchase or opt-out
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Cart recoveryRemindersCheckout link

Key Benefits

What the WooCommerce integration adds to your WhatsApp setup

Status updates

A message for every order status

COD verification

Confirm before dispatch

Cart recovery

Reminders with a checkout link

Official API

Direct Meta rates, no markup

Perfect For

Stores that use WooCommerce with Botbiz

WordPress storesCash-on-delivery storesFashion & apparelHome & livingHealth & wellnessElectronics

Setup guide

Read how to plan the integration before you switch it on

WooCommerce WhatsApp Order Notifications: A Clear Setup PlanWhich order events deserve a WhatsApp message, which templates to prepare, and how to keep notifications useful.Read the guide

Connect WooCommerce to WhatsApp

Start your free trial, connect WooCommerce and send your first automated WhatsApp message today.

Start 7-Day Free Trial View Pricing

No credit card required • Setup in 5 minutes