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Zapier integration

Connect WhatsApp to 1000+ apps with Zapier

Trigger messages from any app, and send chat data anywhere

Use Zapier to link Botbiz with the tools you already run. An event in any app can send a WhatsApp template, and anything collected in a chat can be passed on to your CRM, spreadsheet or helpdesk.

1000+Apps you can connect through Zapier

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YYour businessBusiness account

Today

Hi Meera, your booking for Thursday at 11:00 is confirmed. Reply here if you need to change it.10:02

Can we make it 12:00?10:02

Done. Your booking is now Thursday at 12:00.10:04

Type a message

App event → WhatsApp

Send a WhatsApp message from any app event

A new CRM deal, a calendar booking, a paid invoice or a new row in a sheet: Zapier passes the event to Botbiz, which sends the approved template with the right details filled in.

Any Zapier trigger can send a WhatsApp template
Template variables mapped from the event data
Sent from your official WhatsApp Business API number
Replies land in the shared inbox

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TriggersTemplatesVariables

YYour businessBusiness account

Today

Hi Meera, your invoice INV-2041 for ₹4,500 is ready. View or download it here:10:02

View invoice

Type a message

WhatsApp → your apps

Send what the chatbot collects to your other tools

When a flow collects a name, email, choice or order, Botbiz sends it on through Zapier. Create the lead in your CRM, add the row to your sheet or open the ticket without anyone copying data by hand.

Chatbot answers sent to any Zapier action
Create leads, rows, tickets or tasks automatically
Tags and custom fields included in the payload
Runs the moment the step in the flow completes

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ActionsCRMSheets

YYour businessBusiness account

Today

Thanks, Arjun. What is the best email to send the proposal to?10:02

[email protected]10:02

Got it. Your details are with our sales team and you will hear from them today.10:04

Type a message

Two-way

Keep both sides in step

Combine both directions: a lead captured on WhatsApp goes to the CRM, and when the deal stage changes the customer gets a WhatsApp update. No developer work on either side.

Build multi-step workflows in Zapier
Use filters so only the right events send messages
Test each step before switching it on
Add new apps later without touching the chatbot

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WorkflowsFiltersNo code

YYour businessBusiness account

Today

Good news, Arjun. Your application has been approved. Shall we schedule the onboarding call?10:02

Yes, scheduleLater

Yes, schedule10:02

Type a message

Key Benefits

What the Zapier integration adds to your WhatsApp setup

1000+ apps

Connect without a developer

Event triggers

Any app event sends a message

Data out

Chat data to CRM, sheets, helpdesk

Official API

Direct Meta rates, no markup

Perfect For

Stores that use Zapier with Botbiz

CRM updatesBookings & appointmentsInvoicingLead routingHelpdesk ticketsInternal alerts

Setup guide

Read how to plan the integration before you switch it on

WhatsApp Message Templates: Marketing, Utility, and AuthenticationWhich template category each notification belongs to, and how approval and pricing differ.Read the guide

Connect Zapier to WhatsApp

Start your free trial, connect Zapier and send your first automated WhatsApp message today.

Start 7-Day Free Trial View Pricing

No credit card required • Setup in 5 minutes